Quick Processing:
● We pride ourselves on swift service—your order will be processed within 48 hours of
purchase.
● Custom or personalized pieces may take a little extra time to perfect, and we’ll keep you
updated along the way.
● If your order includes both personalized and ready-to-ship items, don’t worry! We’ll send
them separately so you don’t have to wait too long for your treasures.
Shipping Charges-On Us(Within India):
● Enjoy free shipping for orders above ₹449 within India.
● For orders outside India, shipping charges will be calculated at checkout. Please note,
international shipping and returns are not eligible for free shipping.
Track Your Sparkle:
● Your Oviya Jewels treasures won’t just arrive; they’ll arrive with a story! Once your order ships, you’ll receive a tracking number via WhatsApp, email, and SMS so you an follow your jewelry’s journey to your doorstep.
Returns & Exchanges – Our Promise of Satisfaction
● Please note that personalized jewelry, coins, utensils, God idols, and promotional items are not eligible for return, unless they are defective or incorrect.